Customer service
If you have any questions or you are interested in a credit terminal or other products of Tatra banka we will be very glad to help you at 24-hour telephone service DIALOG.
Hot-line counsel
Thank you, that you accept credit cards of your clients by means of Tatra banka POS terminals in your establishment. In case of a break-down, or other non-standard behaviour, please contact the telephone service Dialog.
Service intervention order
In case of a break-down, or other non-standard behaviour order a service intervention:
By telephone on numbers:
-
02/5919 3648
02/5919 3670
02/5919 3304
02/5919 3640
By means of Tatra banka website:
Fill in and send us this form, or click on the link with the title Order a service intervention, which is on www.tatrabanka.sk, in the section Related links, in the part Accepting payment cards.
We will try to solve the problem with your POS terminal after receiving the requirement as soon as possible and if it is necessary we offer visit of service technician in your establishment. We will contact you if necessary on the telephone number specified by you.
