Direct debit
Direct debit - automatic regular payments
The direct debit will allow you to automatically make your regular payments. You don´t have to attend to payments of your invoices.
This is actually a bank transfer of funds from the account of the client - payer, in favour of an account of the recipient of payment, which must be consented by the client - payer.
The direct debit serves particularly for making regular payments from your current account, in the frequency and in the amount to be determined by the recipient.
what you should know
With one current account, you may have an unlimited number of consents with direct debit.
Within one direct debit relationship between the payer and the recipient, the payer may permit payments by direct debit for unlimited number of customers, i.e. users of the service for which the direct debit is paid.
The beginning of such period is always determined by the actual accounting date when the consent with direct debit is granted. You may obtain more information about the actual accounting date here, or via the Dialog service. The date of the actual accounting date may differ from (may be later than) the date when the consent with direct debet was granted, and it will depend on the banking business days and the relevant closure of the banking business.
You may limit your regular debit payments by a precisely fixed amount or you may grant a consent with direct debit without any limitation as to the amount thereof.
In your own interest, you should be sure that as of the date of receiving the transfer order for direct debit (hereinafter referred to also as "collection order") from the recipient of payment, there shall always be sufficient financial coverage on the account. In the event of insufficient funds on the account, the bank may repeat the direct debit according to the consent with direct debit, however, for maximum 20 banking business days. Should there be insufficient funds on the account even during such repeated attempts, the bank shall not realise the direct debit and shall inform the client about non-realisation of the payment.
The most frequest reasons of non-realisation of the direct debit are:
- insufficient funds on the client´s account
- exceeding the limit of payment, as determined by the client.
The non-realised debit may be made subsequently, by a single payment order or by cash deposit in any Tatra banka branch.
The consent with direct debit, established to an account in foreign currency, shall apply solely under the condition that the accounts of the payer (account holder) and the recipient (principal) are maintained with Tatra banka in the same currency.
Contractual partners
The conditions for performance of the direct debit shall be notified to the recipient by the payer, with the exception of direct debit in favour of the accounts of the contractual partners to whom adices are sent (containing the conditions for performing the direct debit): ZSE, Slovenská pošta, Slovak Telecom, UPC, T-Mobile, Orange, and others. The conditions for performing the direct debit which were given in the Internet Banking or via the Dialog call service and which are in favour of the contractual partners´ accounts, will be sent to the recipient after correct accomplishment of the advice in the Internet Banking or via the Dialog call service.
In the event the consent with direct debit is granted to a non-contractual partner, the partner should be notified to this effect.
you may grant your consent with direct debit in a very simple way
You may grant it in any Tatra banka branch, via the Internet Banking service or via the 24-hour Dialog call service.
Example - how it actually works
The payer of the direct debit is Mr. Jan Novak and he wants to grant his consent with direct debit in the Internet Banking.
Mr. Jan Novak wants to make from his account, of which he is a holder, regular payments of telecommunication charges for the phone used by himself, and he also wants to make payments for the phone registered in the household of his daughter Jana Novakova and for the phone registered in the household of his son Peter Novak.
- Mr. Jan Novak shall grant in the Internet Banking his consent with direct debit (the form "Agreement With The Collection - Create") in favour of contractual partner, i.e. Slovak Telecom.
- Upon granting his consent with direct debit, he shall place the advice where Jan Novak, account holder, shall be named as the customer (without placement of the advice, no debit payments shall be made.
- In the Internet Banking, in the part named Collection Relations, he shall place another advice to the granted consent with direct debit, where Jana Novakova shall be named as the customer. In the advice, he shall state all information precisely in the form as shown in the invoice issued for the phone used by Jana Novakova.
- In the Internet Banking, in the part named Collection Relations, he shall place another advice to the granted consent with direct debit, where Peter Novak shall be named as the customer. In the advice, he shall state all information precisely in the form as shown in the invoice issued for the phone used by Peter Novak.
Upon sending all required advices, payments by direct debit shall be made for all three phones always on the date when the contractual partner shall send the collection orders for payment. Naturally, there must be sufficient funds on Mr. Novak´s account.
we will be pleased to give you more information
In our web page and in the Dialog call service (02/6866 1000, 02/5919 1000, 0903 903 902, 0906 011 000, 0850 111 100 - for out-of-Bratislava clients), you will receive the information when the first payment to the consent with direct debit shall be made in favour of contractual partners.
