Use Windows Phone to Make ATM Withdrawals

| 29.09.2014

Windows Phone users can now also make ATM withdrawals. The service is available for all Tatra banka's ATMs.

The new version of the Tatra banka app, which features the Mobile ATM Withdrawal functionality, was released in the Windows Phone App Store today. Given the very positive perception of this new service and the growing interest of Windows Phone users, this feature was added very shortly after the release of the mobile banking application for Windows Phone.

Tatra banka was the first bank to introduce the service of mobile ATM withdrawals in Slovakia for Android, iOS, and BB 10 operating systems back in August. The service has since then been used by almost 10,000 clients who have made more than 36,000 withdrawals totaling nearly €2,000,000.

Tatra banka's internal survey (08/2014) showed that

  • 78 percent of clients who have used the service consider it faster and easier than withdrawals with a payment card,
  • 65 percent of clients believe that it is safer, and
  • 65 percent of clients appreciate the benefit of making all basic banking operations with their mobile phone.

In the Windows Phone app the service works like with other platforms (iOS, Android, and BB 10), i.e. after making a withdrawal request, the application generates a withdrawal code that is valid for 20 minutes for the client. The application contains a list of the withdrawal requests, which can be repeated. Pending withdrawals can be canceled, if necessary. The limit for the service is €200 per transaction or day. The entire application including the generated codes can be deactivated via DIALOG Live. The application is available at the Windows Phone Store.


For additional information, please contact:

Marína Masárová
02/5919 1593

Zuzana Povodová
Media Relations Manager


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