active internet access via Wi-Fi or data services provided by a mobile operator.
With MobilePayTB, you pay securely on the Internet with a one-time card number generated in the application.
How to do it?
Check that you have active internet access on your mobile phone.
Choose from the list of cards the one you want to use to pay.
Click on the “Online payment” button.
After confirming with the PIN code, the app displays one-time card details to use for the payment at the store.
In case of payment evaluation at a risky merchant, merchant associated with phishing attacks or required Strong Client Authentication (SCA), you may be asked to authorize the payment in the Tatra banka application.
Our tip: If you are shopping directly from your phone, the details can be simply copied. If you are shopping from another device, enter the card details in the store’s form. Card details are also available as a notification in the phone’s top bar.
Important: Adjust the amount of your daily internet limit based on the amount of your purchase before giving your credit card to the merchant, and then reduce the limit to a minimum after payment.
Generate a one-time card number in the application before the actual payment.
One-time card data can only be used for one payment/purchase*, so your card data is maximally protected against misuse.
*The Account Verification Request type is not considered a single payment/purchase. An Account Verification Request is a zero or very low value transaction in which the merchant verifies that the card is valid. However, this transaction will not invalidate the one-time card number. The one-time payment card number will be revoked only after the first payment/purchase following the Account Verification Request transaction.
Providing a one-time card number to the merchant does not terminate the client's obligation to pay for the agreed goods and services.
One-time card information cannot be used to register a card with a merchant for a long time. We also do not recommend using them as a guarantee, for example, when booking a hotel, car rental, etc.
Cards in the app
The MobilePayTB app contains all the important information about your card.
To access the card details, just click on the card's picture in the list of cards and you will learn:
what type of card you hold,
when the card expires,
amount of limits,
if you have chosen travel insurance and what type.
In addition, the following functionalities are available
All transactions made via the card (by the card as such and by smartphone).All transactions made via the card (by the card as such and by smartphone).
Allows you to change card settings – daily limits, permitted continents and payment method.
Change of card name
Choose your own card name (the change will also be transferred to Internet BankingTB and the Tatra banka mobile app).
If necessary, your card can be instantly blocked. You can call our DIALOG Live contact center to unblock your card.
If, for some reason (e.g. returned or undelivered goods), a merchant needs to return money for a transaction, he can return it to a one-time card number. The “one-time-use-only” feature of the card number generated in MobilePay relates only to debit transactions, i.e. payments/purchases. If the merchant makes the cancellation or return, the transaction will be processed correctly and the money will be credited to your account (current or credit card account).
No, to the contrary. One-time card details can only be used for a single transaction (one purchase). They cannot be used for long-term card registration with a store. Also, they cannot be used as a guarantee, for example, when making a hotel or rental car booking, etc.