Premium bankingTB for premium clients
Your satisfaction is our top priority. That's why we adapt the world of premium services to your needs.
Criteria and benefits of Premium banking
We provide premium banking services mainly to clients whose regular non-cash income on the account is higher than 2 000 EUR or the total amount of assets under the management of Tatra banka Group is higher than 40 000 EUR.
Premium clients can use exclusive benefits:
Discounts on selected banking products and services
Limited edition investment certificates and bonds
Individual financial care
You can get more information about the current benefits from your personal banker or from Tatra banka's Premium Banking Line.
Forms of care
Each of us is different, which is why we adapt premium care to your needs and preferences.
New - Care on the Premium Banking Line
Care based on expert advice and a flexible approach.
- Premium bankers on the Premium Banking Line of Tatra banka
- Professional care for your finances and quality advice
- Solving requests by phone or in person at a branch after ordering through the Premium Banking Line
Personal banker in the branch
Care based on personal meetings and confidential knowledge.
- An assigned personal banker to take care of your finances
- In person at the branch or by phone depending on the current situation
Personal banker on the phone
Care based on confidential knowledge without face-to-face meetings.
- An assigned personal banker to take care of your finances
- By phone from the comfort of your home without the need to visit a branch
New - Care on the Premium Banking Line
We bring you flexibility that you can only find in Slovakia with us at Tatra banka. You no longer have to visit just one branch where your personal banker operates. You can fulfill your requirements and financial consultations comfortably in the way that suits you best at the moment, in any branch or by phone.
How does it work?
Call DIALOG Live *1100 and we will automatically connect you to the Premium Banking Line.
Advice and service will be provided by a Premium banker, who will solve your request from start to finish.
In case you prefer a personal meeting in some situations, he will arrange you to a personal banker in the branch of your choice.
Frequently asked questions
This is a line staffed exclusively by experienced personal bankers.
The line is available by simply dialing *1100, and we will automatically direct you directly to a free personal banker.
They are available on weekdays from 8:00 a.m. to 6:00 p.m.
The personal banker you call will handle all your questions or service requests. If you would like a personal meeting, he will book you at the exact time at the branch of your choice.
You can also find the phone number on the premium banking link in the Tatra banka mobile application in the Contacts section or in Internet bankingTB. It is also possible to make a direct call from the tab.
You can make the change easily in the Tatra banka mobile application in the Contacts - Change care section or in Internet bankingTB.
So that you don't have to look for it, you can also find quick access to Change of care on the main screen of your app in the top menu section.
Alternatively, feel free to contact your current personal banker for advice and assistance.
You can make such a change at any time. However, we recommend that you keep the selected form for at least a few months. This will give you enough time to find out if it suits you.
You can find information about your personal banker in the Tatra banka mobile application in the Contacts section or in Internet bankingTB. It is also possible to make a direct call from the tab.
As long as you are in the care of your personal banker at the branch, you can visit them. However, we recommend making an appointment in advance, as he may be in a meeting with a client.
If you have a personal banker on the phone or use the premium care of any branch, call the Premium banking line via *1100 and make an appointment at the branch of your choice.
Of course, you can always come to any branch without an appointment. In this case, however, we cannot guarantee service without waiting.
If you need to arrange something urgently, call DIALOG Live *1100 and we will automatically connect you to the Premium banking line.
The premium banking line is available from 8:00 a.m. to 6:00 p.m. Outside of this time, you will preferably be served by DIALOG Live operators.
https://www.tatrabanka.sk/en/premium-banking/