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Privacy policy - valid from 01. 02. 2022

In accordance with §109 par. 8 of Act no. 452/2021 Coll. on electronic communications, we would like to inform you about the use and sharing of information concerning your activity on the website of Tatra banka, a.s. and in the applications of Tatra banka, a.s. intended for mobile devices and draw your attention to the possibility of changing the settings of your internet browser and mobile device in case you do not agree with the given use of cookies and advertising identifiers.

What are cookies?

Cookies are small amounts of data or small text files that can be sent to a web browser when you visit a website and stored on your device (computer or other device with internet access, such as a smartphone or tablet). The general term cookies also refers to other repositories on the side of your internet browser, for example: localStorage, sessionStorage, cookies. Cookies are usually stored in the form of files in your internet browser, they usually contain the name of the website from which they originate and the date of their creation. The next time you visit the site, the web browser reloads the cookies and sends this information back to the website that originally created the cookies.

What are ad identifiers?

These are unique identifiers used to identify a mobile device or Internet browser. They are used by advertising platforms to combine your activity on websites and mobile devices, and to show you more relevant and engaging advertising based on that activity.

Cookies/advertising identifiers and privacy

Cookies and advertising identifiers are not automatically associated with the identity of any natural or legal person. By giving your consent to the storage and use of information stored on your device, your identity is not automatically linked or determined. The precondition for such a connection of your identity is the granting of marketing consent to Tatra banka for the purpose of informing you about products, innovations and services provided by Tatra banka, as well as in obtaining benefits from Tatra banka, including creating offers of such benefits using profiling. data on the legal basis of your previous voluntary consent or on the basis of the legitimate interests of Tatra banka, in which case the processing takes place in accordance with the conditions set out in the Tatra banka Information memorandum of personal data protection, which is available in the current version on the Tatra banka Data protection website.

Why do we use cookies and advertising identifiers?

We use cookies and advertising identifiers in order to optimally create and constantly improve our services, adapt them to your interests and needs and improve their structure and content, as well as to create interesting offers for you. Tatra banka, a.s. does not use the data obtained through the use of cookies and advertising identifiers as contact data for contacting you by mail, e-mail or telephone. Tatra banka, a.s. however, it may assign the data obtained through the use of cookies and advertising identifiers to other data concerning a specific natural person processed by Tatra banka, a.s. provided that such an assignment is in accordance with the applicable law and at the same time it can be reasonably assumed that the data thus obtained relate to the natural person concerned. Cookies and advertising identifiers allow you to display targeted advertising in applications, on Tatra banka's websites and third-party websites or their applications, if these third parties use advertising platforms. Targeted advertising is displayed based on the behavior of users or groups of users on websites and mobile applications by identifying their browser or mobile device. Information about the use of websites and applications may be provided to third parties, who may associate them with activity on other websites and applications and with the information you have provided to them when registering or using their services.

Consent to store and retrieve information stored on your device.

Warning: Information stored on the device before the setting is modified may remain on the device after it has been modified. If you do not wish to do so, you must clear this information in your browser.

What types of cookies and advertising identifiers do we use?

Tatra banka, a.s. uses the following types of cookies:

Purpose/type of cookies Uses Used tool
Technical and functional security of the site These cookies serve to technically ensure the proper functionality of the website. Without these cookies, it would not be possible to ensure the basic functions of the website, such as site navigation and access to its protected areas. Nuance
Server of Tatra banka
Remembering your preferences These cookies serve our website to remember information that affects the appearance or behavior of the website. This is, for example, information about your preferred language or the region in which you are located. The loss of such cookies may limit the functionalities of the website that such a website offers based on them; however, the website should not be completely down. Bloomreach
Server of Tatra banka
Website usage statistics and measurements Tools that use these cookies help us understand how to communicate with website visitors. On the basis of the collection of these cookies, we evaluate the relevant information used to be able to subsequently effectively adapt the properties of the website, for example the design of the website, or the portfolio of services provided, or to improve the functionality of the website. Gemius
Adform
Luigi's box
Statistics and measurements of website usage (data transfer outside the EU) Tools that use these cookies help us understand how to communicate with website visitors. On the basis of the collection of these cookies, we evaluate the relevant information used to be able to subsequently effectively adapt the properties of the website, for example the design of the website, or the portfolio of services provided, or to improve the functionality of the website. Cookies described in this category are also managed by companies that process data in the USA or in other countries outside the European Union (for example, Google LLC.). Your consent to the use of these cookies also includes consent to the transfer of this data to the USA, or to another country outside the European Union, still within the original purpose of processing. However, please note that when processing in the US, there is a risk that government agencies may have access to your data. In such a case, it is not possible to guarantee the successful application of all the rights of the data subject (arising from applicable legal regulations - especially GDPR) in full. For this reason, the level of protection of your data subject rights may not be comparable to those in the European Union. Google Analytics
Facebook
Hotjar
Bloomreach
Information about our products and services, marketing and advertising The tools that use these cookies help us to analyze the visitor's behavior on the website and, based on this information, generate relevant offers and services for a specific website visitor. They also serve to tailor marketing content to your preferences. With the help of these tools, we can show you relevant and engaging content that is adapted to your preferences resulting from data obtained from marketing cookies. At the same time, these cookies serve to limit the display of content that is not relevant to you. Based on the information obtained, customized content may be displayed on these websites or on third-party platforms. Adform
Gemius
Information about our products and services, marketing and advertising (transfer of data outside the EU) The tools that use these cookies help us to analyze the visitor's behavior on the website and, based on this information, generate relevant offers and services for a specific website visitor. They also serve to tailor marketing content to your preferences. With the help of these tools, we can show you relevant and engaging content that is adapted to your preferences resulting from data obtained from marketing cookies. At the same time, these cookies serve to limit the display of content that is not relevant to you. Based on the information obtained, customized content may be displayed on these websites or on third-party platforms. Cookies described in this category are also managed by companies that process data in the USA or in other countries outside the European Union (for example, Google LLC.). Your consent to the use of these cookies also includes consent to the transfer of this data to the USA, or to another country outside the European Union, still within the original purpose of processing. However, please note that when processing in the US, there is a risk that government agencies may have access to your data. In such a case, it is not possible to guarantee the successful application of all the rights of the data subject (arising from applicable legal regulations - especially GDPR) in full. For this reason, the level of protection of your data subject rights may not be comparable to those in the European Union. DoubleClick
Google Ads
Facebook
Bloomreach
Snapchat
Appsflyer

How can you change cookie settings in your browser?

Most internet browsers are automatically set to accept cookies. You can change this setting by blocking cookies or by notifying you if cookies are to be stored on your device. Instructions for changing cookies can be found in the "help" option of each browser. If you use different devices to access the site (eg computer, smartphone, tablet), we recommend that each browser on each device adapt your cookies to your preferences. For more details on how to manage your cookie settings, please see the links below:

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari

Cookie settings in Edge

How can you change the setting of the advertising identifier on your mobile device?

Most mobile devices are automatically set to allow the use of the advertising identifier. You can change this setting in your device settings. For instructions on how to change the settings, refer to your device's operating system manual. For more details on how to manage your Ad ID settings, visit the links below:

Setting up ad IDs on Android

Setting up ad IDs on iOS

Why should you keep the setting of cookies and advertisement identifiers?

The use of cookies and their permission in the web browser is up to you.

However, if you change their settings, some of our websites may have limited functionality and reduced user comfort.

Setting ad IDs will not affect the functionality of mobile applications or websites. When turned off, your ads will continue to show, but they will not reflect your needs and interests and may be less useful to you.

We use Appsflyer to optimize and examine the effectiveness of ad placement in the electronic environment. Information on the characteristics of your mobile device is processed on the basis of consent to processing in the Tatra banka mobile application.

List of tools that work with cookies

Used tool Tool description Company Address Maximum validity time
Tatra banka server He is responsible for the technical provision of the proper functionality of the website. Without these cookies, it would not be possible to ensure the basic functions of the website, such as site navigation and access to its protected areas. Tatra banka, a.s. Hodžovo námestie 3, 851 01 Bratislava 1 year
Nuance* Allows the user to communicate with the chatbot. Nuance Communications 1 Wayside Road 
Burlington, MA 01803, USA
1 year
Bloomreach* A tool for displaying personalized, contextual advertising and analyzing user behavior on the web. Bloomreach SK s.r.o. Staromestská 3, 811 03 Bratislava 2 years
Google* Analytics Website traffic and user behavior tracking service. Google Inc. 1600 Amphitheatre Parkway in Mountain View, California, USA 2 years
Google Ads* It ensures the complete course of the advertising campaign and subsequent retargeting on these users. Google Inc. 1600 Amphitheatre Parkway in Mountain View, California, USA 3 months
DoubleClick* Improve relevancy and reduce the frequency of online advertising from Google. Helps prevent excessive and duplicate ad serving. DoubleClick Inc 111 8th Avenue New York, NY 10011 USA 13 months
Gemius Advertising delivery system and monitoring of advertising campaigns. Gemius SA 48 Domaniewska Street, 02-672 Warsaw, Poland 13 months
Facebook* It ensures the complete course of the advertising campaign since the deployment of the campaign and the subsequent retargeting of these users on the platforms of Facebook (Meta). Facebook Inc. (Meta) 1601 South California Avenue, Palo Alto, CA 94304, USA 3 months
Hotjar* Analytical tool for displaying qualitative data on user behavior on our site. Hotjar, Ltd Dragonara Business Centre 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141 Malta 2 years
Adform It ensures the complete course of the advertising campaign and subsequent retargeting on these users. Adform Silkegade 3B, ST &1
1113 Copenhagen, Denmark
2 months
Luigi's box The tool that optimizes search results on the Tatra banka website also monitors the usability of search on the Tatra banka website. Luigi's Box, s.r.o. Tallerova 4, 811 02 Bratislava Session
Snapchat* It ensures the complete course of the advertising campaign since the deployment of the campaign and the subsequent retargeting of these users on the Snapchat platforms. Snap Inc. 2772 Donald Douglas, Loop North Santa Monica, CA 90405 USA 1 year
Appsflyer* Used to optimize and examine the effectiveness of ad placement in the electronic environment. AppsFlyer Ltd 14 Maskit St., Herzliya, Israel 2 years

*With tools belonging to the mentioned company, data may be transferred and processed in the USA, or in other countries outside the European Union. 

Need advice?


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https://www.tatrabanka.sk/en/about-bank/important-documents/principles-using-cookies/