My Doctor

You'll understand with your credit card

We are the only bank in Slovakia to offer My Doctor service, thanks to which Slovak and foreign specialists are available to consult your diagnosis. Unique Second Medical Opinion provides you with a professional translation of medical opinion from languages such as Arabic, Hebrew, Finnish, Japanese and many others spoken by leading doctors around the world.
Apply for a credit card, download application MobilePayTB, and enjoy exclusive health benefits. My Doctor brings you a unique opportunity, as Tatra banka's client, consult your health with experts or to ask for an expert opinion from a foreign specialists. My Doctor is available to all cardholders of main credit card Visa Standard, Visa Gold or Visa Platinum.

AIDA symptons diagnosis

AIDA symptons diagnosis

Doctor on the phone

Doctor on the phone

Second medical opinion

Second medical opinion

AIDA Coach

AIDA Coach

AIDA symptons diagnosis:

  • Find out the possible causes of your health problems thanks to quick diagnostics
  • Health chatbot based on artificial intelligence
  • Just answer a few simple questions and get indicative information about your current health condition or problem.
  • Benefit utilization is unlimited

Doctor on the phone

  • Consult your health condition with doctor 7 days a week from 7.00 am to 19.00 pm
  • Use a specified numeric identifier when communicating, which is listed in MobilePayTB
  • The phone number for the doctor is listed in the MobilePayTB app
  • Benefit utilization is unlimited

Consult your health with experts or to ask for an expert opinion from a foreign specialists

In addition, as a Visa Gold and Platinum credit card holder:

  • call as a priority customer.
  • information about the closest pharmacy
  • information about contraindications to prescribed medicines

In addition, as a Platinum credit card holder:

  • request home visit or child's check-up
  • If necessary, your doctor will contact you on the phone to check that everything is satisfactory

Second medical opinion

  • Consult your diagnosis with a foreign specialist
  • After registration you can choose an expert for elaboration of medical opinion
  • Subsequently you can upload your health documentation
  • Within 10 days of sending the complete documentation you will receive an expert opinion with diagnosis, recommendations and treatment suggestions
  • Professional translation is part of the service
  • Benefit utilization is max. twice a year

 

In addition, as a Visa Gold and Platinum credit card holder:

  • Second medical opinion also for closest relatives*

*husband/wife, children, parents

In addition, as a Platinum credit card holder:

  • consultation with a consensus of foreign specialists

AIDA Coach

  • Benefit is available to cardholders of main credit card Visa Platinum
  • Get a personalized view of experts on your lifestyle, diet, the impact of stress on your health
  • AIDA Coach guides you through the journey of nutritional counseling, mental health (antistress) to genetic test
  • Take advantage of a video call with specialists
  • Get tips / goals and recommendations for healthy eating, improving fitness, healthy lifestyles and eliminating risk stress factors
  • Benefit utilization is unlimited

 

Need advice?


www.tatrabanka.sk | Dialog: *1100 | Tatra banka a.s.
https://www.tatrabanka.sk/en/personal/cards/my-doctor/