Tatra banka VIAMO application
Send money easily and quickly to a telephone number via the renewed Tatra banka VIAMO application.
Payment as easy as sending an SMS
Security equal to bank transfers
Payments up to 1 000 EUR a day
Without the need to know the recipient’s account number or bank
VIAMO Benefits
- sending money is as easy as sending an SMS,
- a VIAMO transaction is as secure as any other bank transfer,
- you can already pay in almost 100 stores and various organizations,
- no need to know the recipient’s account number and bank,
- sending payments up to 1,000 EUR a day,
- VIAMO is free with the Account for blue planetTB.
VIAMO functions
1. Payment to a phone number
With the Tatra banka VIAMO app you can send money by mobile phone to anyone with a Slovak mobile number. In the application you choose the recipient, enter the amount and confirm the payment by the PIN code. The recipient receives an instant message of your payment (by notification or SMS).
- If the recipient is registered, a standard bank transfer is made and the money is automatically transferred to the recipient’s account linked to the phone number.
- If the recipient is not registered, the recipient can collect the money on www.viamo.sk/receive and only needs an account with any bank or branch of a foreign bank in Slovakia.
2. Payments to businesses
With the Tatra banka VIAMO application, you can pay merchants for goods or services simply and securely. The application allows several payment methods:
- Payment via BLIK is a simple and safe method of payment on the Internet. For the first payment, you need to generate a 6-digit one-time code in the Tatra banka VIAMO application and then enter it on the merchant's website (or on his payment gateway). Then you just confirm the payment in the Tatra banka VIAMO application. You can save the browser / merchant and next time you do not need to generate a code for the payment, but after selecting the BLIK payment method on the merchant's website, you only authorize the payment in the Tatra banka VIAMO application.
- Payment via VIAMO QR code, can be displayed on the merchant's website or in a store at the checkout and contains details of the payment order.
- Payment from the merchant's mobile application uses redirection to the Tatra banka VIAMO application, where you will automatically see the details of the payment order.
- Payment from the list of merchants in the Tatra banka VIAMO application is supported only for selected recipients (merchant, non-profit organizations and schools). The application accompanies you when filling out the payment.
See the list of merchants where you can pay via VIAMO or BLIK.
3. Request money
The Request money functionality serves as notification to your friends to pay the requested amount. Just enter the recipient, amount, and a description, if necessary.
The recipient is notified of the request automatically by a push notification and can respond to it in the app by making the payment or by dismissing the reminder. If the recipient does not have VIAMO, you can send request as an payme payment link.
4. Other options
- Easy splitting of the bill between several people. Recipients can be choose individually or created a group (for example, with colleagues). Then just enter the amount of the bill and a note. The amount of the bill is automatically divided among the selected recipients equally. However, if necessary, it is possible to modify the amount for each recipient. After confirmation, a payment request will be sent to the selected persons in their VIAMO application, or Payme link for those who do not have VIAMO application.
- In the Profile section, you can change your personal data, PIN code for the logging in, or generate a code for activation the application on the new smartphone.
Limits
Payments:
- one-time transaction 1,000 EUR
- accumulated transactions of 1,000 EUR per day and 5,000 EUR per month
Payment reminder:
- maximum transaction 1,000 EUR
Activation
App activation
Most simple and fast way to activate VIAMO and TB VIAMO application is via application Tatra banka.
Other options, how to activate TB VIAMO are :
- activation code - which you receive after logging in VIAMO portal or in activated Tatra banka VIAMO application, in Profile
- login credentials (phone number and password) used for your profile
In addition to the Tatra banka application, you can also create a profile via www.viamo.sk.
Availability/activation conditions
- the app is available for devices with the operating systems iOS version 14.0 and higher, Android version 8.0 and higher
- you also need the holder’s authorization to a current account with the Account for blue planetTB service package
Frequently asked questions
Yes. You can use the Tatra banka VIAMO application on several smartphones. More details can be found in the section Activating the application.
If you have multiple phone numbers, you can easily register another phone number directly in the Tatra banka VIAMO application, in the My Profile tab.
In addition to the Tatra banka VIAMO application and the VIAMO portal, every payment made is also displayed on the bank statement from the account or in the payment overview in the Internet bankingTB service. If you use the Tatra banka mobile application, the payment will also be displayed in it.
You will receive a notification the moment someone sends you money.
The money transfer then depends on whether it is an intrabank or interbank transfer. In the case of an internal bank payment, the funds will be credited immediately. In the case of an interbank payment, the funds can be credited immediately (if it is processed instantly) or, depending on the rules of interbank transfers, usually on the second day.
If you are not registered, the money will wait for you for up to a week (seven calendar days). This means that the transaction in VIAMO is waiting for you to enter the account number to which the money should be sent. After entering the account number, the transfer will be made according to the rules as for registered recipients.
If you do not accept the money (you do not enter the account number on the www.viamo.sk portal), the transaction will not be carried out, which means that the money will not leave the sender's account.
You do not need to have the VIAMO app installed to receive payment. To receive it, it is sufficient to register the recipient at www.viamo.sk, where you enter the phone number and the bank account to which the payments should go. This account can be kept in any bank or branch of a foreign bank in Slovakia.
After the third incorrect entry of the PIN code, your Tatra banka VIAMO application will be deactivated. To continue using the application, it is necessary to reactivate it.
When you have lost your phone, immediately remove the device on www.viamo.sk or block the service by calling DIALOG Live.
If you entered the wrong phone number when sending the payment, or if the recipient of the payment does not have the correct bank account number assigned in their profile, contact your bank. As part of the complaint procedure, Tatra banka will find out the recipient of the erroneous payment and ensure a solution to the situation in accordance with the Banking Act.
In case of problems with sending money, contact Tatra banka via DIALOG Live.
In order to make the payment, it is essential that there are sufficient funds in the bank account. Tatra banka limits the amount of transactions carried out through the Tatra banka VIAMO application. The limitation of the volume per period and the number of transactions is subject to the terms and conditions.
The Tatra banka VIAMO application can be deactivated from the Tatra banka VIAMO application in the menu, or it can be deactivated from the portal in the BANK ACCOUNTS AND APPLICATIONS section, where you select the REMOVE DEVICE option. If you use the Tatra banka VIAMO application on several smartphones, you can select the device on which you want to deactivate the application from the menu on the www.viamo.sk portal.
With the Tatra banka VIAMO application, you can, for example, easily top up Easy credit, donate to charity (Tatra banka Foundation, League against cancer), pay for delivery and courier services (GLS, DPD), on discount portals (Discount of the day) or other e- shops (Martinus, EXIsport).
Download the app and start to use its benefits today:
https://www.tatrabanka.sk/en/personal/account-payments/mobile-applications/tatra-banka-viamo/