Help Ukraine Help Ukraine

Tatra banka helps Ukrainian citizens in Slovakia

The situation on our neighbor's territory has deeply affected us and is not indifferent to us. Therefore, we have adjusted the selected banking services and their conditions in order to make the life of Ukrainian citizens coming to our country as easy as possible. We want to at least partially alleviate their difficult situation.

We provide free account management and a simplified opening process

Our services are fully available to citizens of Ukraine, which provide them with access to financial resources, in particular card payments and withdrawals from ATMs. Tatra banka's ATMs are also available in English and Ukrainian.

You can open an account at any Tatra banka branch. To open an account, a confirmation of tolerated stay (so-called expatriate/temporary refuge) and a document containing a photo, name, surname, date of birth, information on permanent residence and nationality is sufficient.

By opening the Account for blue planetTB, you will automatically receive:

  • VISA debit payment card
  • deposit and withdrawal of cash in a Tatra banka branch with a cash register
  • cash withdrawal with a debit card to an account at a Tatra banka ATM or another bank's ATM
  • SEPA transfer orders
  • foreign transfer orders to Ukraine
  • entering and managing standing orders and direct debits
  • services of our world-acclaimed digital banking
  • confirmations about the account maintained at Tatra banka at the client's request

The price of the Account for blue planetTB is 7 EUR per month.
We provide account management and selected services to citizens of Ukraine free of charge until March 1, 2023.

Humanitarian aid

Since the outbreak of the conflict in Ukraine, Tatra banka has helped not only financially, but also by providing specific assistance directly at the border with Ukraine. It provided help to colleagues from RB Ukraine and other incoming Ukrainians who faced a dangerous environment and found themselves in a desperate situation. More than 200 volunteers from its ranks did not hesitate to offer their time and energy.

As part of this humanitarian aid, the bank also offered free accommodation, transport, food and everything necessary to the people who fled to safety. This assistance was provided for a period of 3 months, followed by activities aimed at their easier adaptation and integration. Volunteers from Tatra Bank created a "buddy program" that helped Ukrainian families adapt to new conditions in a new environment. 'Friends' lent a helping hand in everyday routines, e.g. how to find a rental, get to know public transport, or they gave tips on how to spend free time to the fullest and, if possible, at least for a moment without thinking about the situation in which they found themselves.

In case of any information, do not hesitate to contact us (communication takes place only in Slovak and English):

Call *1100

If you call from a land line, dial: 0800 00 1100

If you call from abroad, dial: +421 2/5919 1000

E-mail address:

Online chatbot Adam available nonstop

Branches and ATMs

Frequently asked questions

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