Enter the phone number below in the format +4219xx xxx xxx or 09xx xxx xxx and we will send you an SMS with a link to download the Tatra banka mobile application, or scan the QR code.
My Doctor for your health
As the only bank in Slovakia, we offer the My Doctor service, which provides access to both Slovak and foreign specialists.
Comprehensive DNA testing, a unique Second Medical Opinion service, telephone consultations with experts, and priority MRI bookings are available.
You can apply for a credit card through the Tatra banka application, by phone, or at any Tatra banka branch and enjoy these exclusive health benefits.
You can apply for a credit card online even if you are not a Tatra banka client. Opening a current account is not a requirement.
The My Doctor service is available to of the main Visa Standard, Visa Gold or Visa Platinum credit cardholders.
DNA Test Complex
Discover a unique benefit - a comprehensive DNA test for all Visa gold and Visa Platinum cardholders.
This innovative prevention method helps detect predispositions in up to 10 categories. Get more than 135 useful results that will help you understand how to properly care for your body.
The goal of DNA tests is education, inspiration, and motivation for self-discovery, which can lead to improved health and lifestyle.
To qualify for this benefit, you need to reach a transaction volume of 20,000 EUR on your credit card. There is no time limit for meeting this condition; it's up to you how long it takes to reach that transaction volume.
You can receive one DNA test per year (356 days).
1. Redeem your DNA test, and a courier will deliver the collection kit to the address you provide.
2. Take a saliva sample from your oral cavity and register your test tube according to the attached instructions.
3. Send your test tube back via the prepaid courier to a certified laboratory, where they will conduct the analysis and interpretation.
4. The analysis is conducted under the test tube number, ensuring complete anonymity, and only you will have access to your results.
5. The analysis will be ready within 5 weeks, and you can start exploring your DNA.
The following transactions are excluded from the transaction volume: payment orders from the credit card, cash withdrawals from ATMs, and special transactions such as: purchase of foreign currency, electronic money transfers, financial services and trading, financial payments to other institutions, purchase of traveler's checks, gambling, lotteries, and betting, as well as: Money transfers (MCC 4829), Financial institutions – Goods, services, and debt repayment (MCC 6012), Non-financial institutions – Purchase/loading of stored value cards (MCC 6540), Non-financial institutions – Foreign currency, Non-fiat currency (e.g., cryptocurrency), Money orders (not money transfers), Account funding (not loading stored value), Traveler's checks and debt repayment (MCC 6051), Brokers/securities dealers (MCC 6211).
All transactions (except for excluded ones) that are settled on the total credit limit account from September 1, 2025, will be counted towards the transaction volume.
Doctor on the phone
The Doctor on the Phone service is available to all premium Visa Gold and Visa Platinum cardholders.
You can access it through the website visa.mediapp.com or by downloading the Meddi app to your device (mobile/tablet).
The service is available 24/7, and you can use up to 3 free consultations per month, with a guarantee of connecting with a doctor within 30 minutes of submitting your question.
Your benefits include:
- Medical consultation for personal health and for up to 4 of your own children under 18
- Consultation for symptoms and possible causes
- Clarification of medical terms, abbreviations, Latin names, and diagnoses
- Interpretation of lab results, the purpose and form of examinations, and resulting values
- Comprehensive medical report
- Sending of an ePrescription a few minutes after the consultation (within the EU)
- Option for video consultation
- If necessary, the support line can facilitate consultations with the following specialists: internal medicine, cardiology, dermatology, otorhinolaryngology, neurology, gastroenterology, endocrinology, radiology, urology, ophthalmology
- Measurement of pulse, blood pressure, and oxygen saturation using the BioScan feature once a month for free
To verify eligibility for the benefits, you will be asked to provide the first nine digits of your premium credit card during registration.
Priority order for MRI examination
- Get a priority order for magnetic resonance imaging in one of the diagnostic centers throughout Slovakia and get an appointment within 14 working days
- You can reduce the average waiting time for this examination by up to 4 to 5 weeks
- A request from a doctor is required for the examination
- The service can be used by the holder of the main credit card Visa standard, Visa gold or Visa Platinum
- If the cardholder does not use the MRI priority booking, your relative (husband/wife, children, parents) can use the service instead of you
- The MRI benefit can be used once per calendar year
Second medical opinion
Get a personalized medical report from a world-renowned specialist who will thoroughly assess your medical records and address your health concerns and questions.
After registration, you can choose a doctor to prepare the medical assessment.
You will then upload your health documentation.
Within 10 days of submitting the complete documentation, you will receive a professional assessment with a diagnosis, recommendations, and a treatment proposal.
Professional translation is included in the service.
The benefit can be used three times per calendar year.
Additionally for Gold and Platinum credit card:
- A second medical opinion is available for family members*
*Spouse, children, parents
Additionally for Platinum credit cards:
- Multidisciplinary team consultation
https://www.tatrabanka.sk/en/personal/cards/my-doctor/