My Doctor for your health

As the only bank in Slovakia, we bring the My Doctor service, thanks to which Slovak and foreign specialists are available to consult your diagnosis. The unique Second Medical Opinion service will provide you with expert translation of medical reports from languages such as Arabic, Hebrew, Finnish, Japanese and many others, spoken by top doctors around the world.

Apply for a credit card, download Tatra banka application, and enjoy exclusive health benefits.
My Doctor is available to all cardholders of main credit card Visa Standard, Visa Gold or Visa Platinum.

Doctor on the phone

The Doctor on the Phone service is available to all premium Visa Gold and Visa Platinum cardholders.
You can access it through the website visa.mediapp.com or by downloading the Meddi app to your device (mobile/tablet).

The service is available 24/7, and you can use up to 3 free consultations per month, with a guarantee of connecting with a doctor within 30 minutes of submitting your question.

Your benefits include:

Medical consultation for personal health and for up to 4 of your own children under 18
Consultation for symptoms and possible causes
Clarification of medical terms, abbreviations, Latin names, and diagnoses
Interpretation of lab results, the purpose and form of examinations, and resulting values
Comprehensive medical report

Sending of an ePrescription a few minutes after the consultation (within the EU)
Option for video consultation
If necessary, the support line can facilitate consultations with the following specialists: internal medicine, cardiology, dermatology, otorhinolaryngology, neurology, gastroenterology, endocrinology, radiology, urology, ophthalmology
Measurement of pulse, blood pressure, and oxygen saturation using the BioScan feature once a month for free

To verify eligibility for the benefits, you will be asked to provide the first nine digits of your premium credit card during registration.

Priority order for MRI examination

Get a priority order for magnetic resonance imaging in one of the diagnostic centers throughout Slovakia and get an appointment within 14 working days
You can reduce the average waiting time for this examination by up to 4 to 5 weeks
A request from a doctor is required for the examination
The service can be used by the holder of the main credit card Visa standard, Visa gold or Visa Platinum
If the cardholder does not use the MRI priority booking, your relative (husband/wife, children, parents) can use the service instead of you
The MRI benefit can be used once per calendar year

Second medical opinion

You can consult your health condition with a foreign specialist
After registration, you can choose a doctor to prepare a medical report
You will then upload your medical records
Within 10 days of sending the complete documentation, you will receive an expert opinion with a diagnosis, recommendations and a treatment proposal.
Professional translation is part of the service
The benefit can be used twice a calendar year

Additionally for Gold and Platinum credit card:

Second medical opinion also for closest relatives*
*spouse, children, parents

Additionally Platinum credit card:

consultation with a consortium of foreign specialists

Coaches and therapists

Consult a wide range of topics with experts in psychology, life coaching, exercise and nutrition
The length of the consultation is approximately 40 minutes
Communicate via video call or phone
Benefit can be used once a calendar month

Coach

Benefit intended only for holders of the main Visa Platinum credit card
Get a personalized view of experts on your lifestyle, diet, the impact of stress on your health
Coach will guide you through nutritional counseling, mental health (anti-stress) to a genetic test
Take advantage of video calls with specialists
Get tips/goals and recommendations for healthy eating, improving fitness, healthy lifestyle and eliminating risk factors
The use of the benefit is unlimited