Enter the phone number below in the format +4219xx xxx xxx or 09xx xxx xxx and we will send you an SMS with a link to download the Tatra banka mobile application, or scan the QR code.
My Doctor for your health
As the only bank in Slovakia, we offer the My Doctor service, which provides access to both Slovak and foreign specialists for consultations regarding your diagnosis.
The My Doctor service is available to all holders of the main Visa standard, Visa gold, or Visa Platinum credit cards.
Apply for a credit card, download the Tatra banka mobile application, and take advantage of exclusive health benefits:
DNA test Complex
We bring you a unique benefit - a comprehensive DNA test for all holders of the main VISA gold and VISA Platinum credit cards.
This innovative prevention method helps uncover predispositions in up to 10 categories. Obtain more than 135 useful results that will help you understand how to properly take care of your body.
The goal of DNA tests is education, inspiration, and motivation for self-discovery, which can lead to improved health and lifestyle.
To obtain the benefit, you need to achieve a transaction volume of 20,000 EUR on your card account. There is no time limit for meeting this condition; it is up to you to decide over what period you will reach this transaction volume.
You can receive 1 DNA test within a period of 365 days.
How it works?
- Claim your DNA test, and a courier will deliver the collection kit to the address you provide.
- Take a saliva sample from your oral cavity and register your test tube according to the attached instructions.
- Deliver your test tube via a prepaid courier to a certified laboratory, where they will ensure the analysis and interpretation.
- The analysis is conducted under the test tube number, so it is completely anonymous, and only you will have access to your results.
- The analysis will be ready within 5 weeks, and you can start exploring your DNA.
Excluded transactions:
Excluded from the transaction volume are payment orders from the credit card, cash withdrawals from ATMs, and special transactions such as: purchase of foreign currency, electronic money transfers, financial services and trading, financial payments in favor of other institutions, purchase of traveler's checks, gambling, lotteries, and betting, and: Money transfer (MCC 4829), Financial institutions - Goods, services, and debt repayment (MCC 6012), Non-financial institutions - Purchase/reloading of stored value cards (MCC 6540), Non-financial institutions - Foreign currency, Non-fiat currency (e.g., cryptocurrency), Money orders (not money transfers), Account funding (not Reloading stored value), Traveler's checks and debt repayment (MCC 6051), Brokers/securities dealers (MCC 6211).
All transactions (except for excluded ones) settled on the CUR cardholder's account from September 1, 2025, will be counted towards the transaction volume.
Doctor on the phone
Get instant access to a doctor anytime and anywhere
The service is available 24/7 for holders of premium Visa gold and Visa Platinum cards
You can use it via the website visa.mediapp.com or the Meddi app
Your benefits:
- Up to 3 free consultations per month
- Connection to a doctor within 30 minutes
- Consultation for you and your children (up to 18 years)
- Explanation of symptoms, diagnoses, and medical terms
- Interpretation of examination results
- Complete medical report
- ePrescription within the EU a few minutes after the consultation
- Option for video consultation
- Possible consultation with specialists (internal medicine, cardiology, dermatology, ENT, neurology, gastroenterology, endocrinology, radiology, urology, ophthalmology)
- BioScan – measurement of heart rate, blood pressure, and oxygen saturation (1× per month for free)
MRI examination
Get a priority appointment for an MRI at diagnostic centers across Slovakia – within just 14 working days.
The MRI examination service is available for holders of the main Visa standard, Visa gold, and Visa Platinum credit cards.
Your benefits:
- Reduced waiting time by up to 4–5 weeks
- The benefit can be used once a year
- For holders of the Visa gold private or Visa Platinum card, a family member can utilize the service
Second medical opinion
Gain confidence with an expert opinion from a world-renowned specialist. The unique Second medical opinion service provides you with a professional translation of medical assessments from languages such as Arabic, Hebrew, Finnish, Japanese, and many others spoken by top doctors around the world.
Your benefits:
- Choice of doctor based on specialization
- Uploading documentation online
- Expert assessment with diagnosis and recommendations within 10 days
- Proposal for appropriate treatment
- Professional translation included in the service
- Utilization up to 3 times a year
Additionally:
- For Visa gold and Visa Platinum cards: utilization also for family members (spouse, children, parents)
- For Visa Platinum card: consultation with a panel of foreign specialists
https://www.tatrabanka.sk/en/personal/cards/my-doctor/