Overview of services by distribution channel

We offer our clients a fast and efficient solution of banking operations through the Tatra banka mobile application, Internet banking^TB, Chatbot or the DIALOG Live service. It is not always necessary to visit branches. You can make transactions yourself through distribution channels.
With this table, you can easily check which services you can do from the comfort of your home.

Current account

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Account opening
Current account balance and movements
Search for payments (by different criteria)
Optional overdraft management
Transactions export
Set your preferred account
Account statement
Possibility to generate statement for accounting
Set up an email notification of account movements
Set up push notifications
Account balance information
Set up SMS notification of account movements
Account savings^TB set up

Self employed account^TB

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Account opening
Current account balance and movements
Search for payments (by different criteria)
Transactions export
Set your preferred account
Account statement
Possibility to generate statement for accounting
Set up an email notification of account movements
Set up push notifications
Account balance information
Set up SMS notification of account movements

Debit cards

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Transactions
Display PIN code
Manage card limits
Set allowed continents
Card blocking

Credit card

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Credit card application
Card activation
Balance and movements
Display PIN code
Payment of the amount due
Deadline and maturity calendar
Transfer order
Manage card limits
Set allowed continents
Card blocking
B-mail (SMS and e-mail and push notifications)

Loans

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Consumer loan - application
Consumer loan - information
Mortgage/American mortgage - consultation
Mortgage/American mortgage - applying for a loan
Mortgage/American mortgage - signing of contractual documentation
Mortgage/American mortgage - loan drawdown
Mortgage/American mortgage - loan changes
Mortgage/American mortgage - loan information

TAM - Tatra Asset Management

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Possibility to invest
Overview of investments

SPS - Supplementary Pension Savings (Pillar III)

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Possibility to increase contribution to SPS
Extraordinary contribution
Total saved amount
Overview of contributions

Securities

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
List of securities in investment account

Term deposit

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Possibility of establishment
Overview of term accounts and structured deposits
Account management

i:deposit

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Possibility of establishment
Overview of i:deposits
Account management

Insurance

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Insurance of the ability to repay a mortgage loan
Property and liability insurance
Insurance of the ability to repay a consumer loan
Key man insurance (business loan)
Accident insurance
Moja Farbička
My company

Payment orders

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Payment orders up to 3 000 EUR/day; 30 000 EUR/month
Payment orders up to 30,000 EUR/day; 300 000 EUR/month
Unlimited payments
Multiple payment orders
Batch payments
Entering a foreign payment order
Entering a SEPA Payment Order (within the Slovak Republic)
Entering a SEPA payment order (outside the Slovak Republic)

Standing order

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Entry of standing order up to 3 000 EUR
Entry of standing order over 3 000 EUR

SEPA direct debit

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Overview of direct debit relationships
Account debit authorization

Mail order and invoice scanner

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Scanning of barcodes, QR codes and IBAN

Recipients

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Enter and manage home recipients
Assignment and management of foreign beneficiaries
Use in payment (SEPA)

Templates

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Enter and manage templates
Use in payment (SEPA)

Online purchases

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Generating a one-time card number

Spending plan^TB

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Overview of future expenses

Spending report^TB

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Monitoring revenue and expenditure
Create your own categories and set your budget

MaFin Finance Management - Assets and liabilities

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Overview of assets and liabilities

Goals

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Set up and manage your financial goals

Contract documentation

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Overview of selected contract documentation

Contacts

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Edit contact information
Contact your bank directly from the app

Optimization for smart watches

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
View your current account balance
List of recent movements and notifications

NFC overview^TB

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Check balance and last 10 transactions

Exchange rate

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Overview of currently valid foreign exchange rates, history and currency calculator

News

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Overview of important information from the bank

List of branches and ATMs

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
List and map of Tatra banka branches and ATMs

Personal details

	Internet banking^TB	Tatra banka mobile application	DIALOG Live	Branch	Chatbot Adam
Update surname*
Update your permanent address*
Change your mailing address**
Change your contact email address/phone number
Identity card update*
Updating identification document (Passport, Residence permit, ...)
Reporting the loss/theft of an identification document
Entering/changing an authorized person in the current account of the PI and the LP

*update in the mobile application is possible in the profile after scanning the identity card issued to a citizen of the Slovak Republic with a permanent residence in the Slovak Republic

**change in Internet banking^TB is possible for account statements and SPS statements

***specific conditions must be met for entering/changing via DIALOG Live; more information via DIALOG Live